Thank you for visiting our store!!!
Dear Customer
welcome to our store!~
our store can mix different goods, if the total prices ≥$150,free shipping by EMS/ UPS/ Fedex(except for some countries)
If you are satisfied with our goods, pls give us a 5-star feedback, we will give you a small gift when you buy our goods next time.
If you are not satisfied and have any problem before you leave feedback.Please remember contact us first!(email ,message,TradeManager)
We will solve all your problems!
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NOTE!!
Before you buy the Chinese tea, you must read the below: How to identify the quality of tea?(Very important!!)
If you buy a pot of tea with very low price, you must be careful, you may buy the bad one. In Tea Market, You will get what you pay for.
If you have some questions about tea,welcome to ask for me, be pleasure to answer about that.
This kind of Keemun black tea’s Grade is FOP(level5), price is reasonable.
In Tea Market, You will get what you pay for.
Thank you for shopping in New South store, wish you have a good time here!
Our products
We use true photos to show our products, what you see, what you get.
Shipping
Normally we provide Free Shipping via China Post Air Mail (expect some products must be over 9 dollars for free shipping). It’s cheaper, but slower. We will deliver the items in 5 working days (except weekends) after receiving your payment. The parcel takes 1-4 weeks to reach you. The delivery time depends on the destinations. Remote countries and strict Customs (e.g. Brazil) will make it longer than 4 weeks, please be patient. If you cannot wait for that long, please choose other shipping ways, like EMS.
Now China Post Air Mail accept parcels to more than 55 countries: United States, United Kingdom, Australia, Russia Federation; Brazil, Canada, Mexico, Italy, Turkey, Spain, Malaysia, France, Sweden, New Zealand; Norway; Switzerland; Japan, Thailand; Ireland; Israel; Belgium; Poland; South Korea, Austria, Germany, Denmark, Singapore, Kazakhstan, Sri Lanka, Greece, Cyprus, Hungary, Portugal, Romania, Czech Republic, Finland, Bulgaria, Netherlands, Croatia, Malta, Slovakia, Slovenia, Indonesia, Azerbaijan, Ukraine, South Africa, Lithuania, Latvia, Belarus, Estonia, Saudi Arabia, Argentina, Chile, Peru. If your country is not in the list, please contact us, we will help you to reduce the shipping cost.
Note: For any urgent order or you need combine shipment, please contact us to change the shipping way by Express, we will find the best solution to save your cost.
About Color
The color may be difference on different computers display. The color of the actual item may vary slightly from the above images, thanks for your understanding.
Return & Exchange
All our items will be checked and packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 15 days of receipt for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.
Duty & Tax
Please note that buyers are responsible for all Customs duty and import taxes fee in your country. We will help you to declared the item as a â€gift†with low value.
Feedback
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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