Welcome TO Jinxi-Tea
We must check every product before shipping. Please allow little color difference due to different camera or light environment. Please notice there will be approximately 1cm to 3 cm differences in size normally. If you believe that you get wrong item, you can directly contact us.
Free shipping order will be shipped by China Post. IF order amount more than USD300, we will ship by DHL or EMS free shipping which will arrie within 5-8 days.
China Post normally item will arrive within 15-25 days after being posted. Sometime for customs or weather problem it will be delayed some days. It may be up to 30-45 days.
We donot guarantee delivery time due to differences in customs clearing times in individual countries. Generally it will be 15 to 25 days.So please wait patiently. Buyers are responsilbe for additional custom fees or import tax. We will not refund shipping charges if you refuse the items.
Warranty and returns
We provide 7 days warranty for items. And we do not accept return of any items which are damaged by using. Please contact us by email and briefly describe the damages together with some pictures within 2 days after your receipt for any problems.Buyers will be responsilbe for the shipping cost of returned items. If the items are damaged or lost when they are returned, the buyer will be responsible for it and we will not give full refund.
Your satisfaction and positive feedback is very import to us .Please leave positive feedback and 5 stars if you are satisfied with our items and services.If you believe you have any problems with our items or service,please feel free to contact us first before you leave negtive feedback.We will do our best to solve any problem and provide you with the best customer service.
Hope You can like our tea,any problems please be free to let us know ^ _ ^
Our Factory Founded in 1985,we accept OEM order.please email for best wholesale price.
JinXi tea’s Glorious history:
Welcome to Visit Our Tea Fram:
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|Estimated Delivery Time
|3 - 7 days
|3 - 7 days
|5 - 14 days
|Post Air Mail
|15 - 45 days
|If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.