Shipping & Freight:
We ship worldwide by China air mail through China Post. The item will be sent to your address listed at ali-express.Please make sure your shipping address and zip code is correct. You will be notified with the tracking number once the shipment has been made
Shipping time: All items will be dispatched within 2(two)days after payment is cleared. It takes about 10-25days for shipment arrival. (We have lots in stock, we will send out as soon as your payment within one day)
Important notice before ordering
1. We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. We are unable to take any responsibility for Custom delay or tax. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
2. All items are free shipping by China post with 20-59 days. If you can not receive goods in shipping time. I will resend or refund or extend shipping time ,please contact me to solve your trouble, I beg you not open dispute or negative feedback as it will seriously affect my account.
3. Warranty and Guarantee. If you are not happy with your item for any reason please contact me for a replacement or money back. You don’t need to return goods back. Our goal is to make sure you are a happy customer and pleasant buying with us.
4. Due to the diversity of tea packaging, the packing may be different to the description of the product.
Wish all my dear buyers happy and healthy forever.
- If you are not satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund. It’s that simple!
- Shipping and handling charges are not refundable.
- The freight for send back and re-send should be paid by buyer.
- For your protection, please insured your package.
If you products have any defect or delay, please do not open case or not leave Negative & Natural feedback, it can not solve any problems .But just tell us, we will do our best to solve it.
If you are satisfied with your purchase, we sincerely hope you can leave us a positive Feedback and four 5-star Detailed Seller Ratings (DSR), which are of vital importance to the growth of our small business.
Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. Only 5-Detailed Seller Ratings are welcome.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.