Shipping & Freight:
Freight: send by China Post Airmail.Free Shipping
Delivery time about 7-18 business days. Some country may delay 1-2 weeks.
We ship goods within 4 Business days after receiving cleared payment.
We do our best to provide quick service. However, as Severe weather, Clean Custom, Holidays etc reason, sometimes unforeseeable delays can occur. If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.
If you want the goods urgently, we can send it by EMS or UPS,DHL etc. But have to plus some freight .Do contact us first if you want to change to EMS,UPS,DHL etc courier.
- If you are not satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund. It’s that simple!
- Shipping and handling charges are not refundable.
- The freight for send back and re-send should be paid by buyer.
- For your protection, please insured your package.
If you products have any defect or delay, please do not open case or not leave Negative & Natural feedback, it can not solve any problems .But just tell us, we will do our best to solve it.
If you are satisfied with your purchase, we sincerely hope you can leave us a positive Feedback and four 5-star Detailed Seller Ratings (DSR), which are of vital importance to the growth of our small business.
Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. Only 5-Detailed Seller Ratings are welcome.
Our Main products include puer tea, Blooming flowering tea; Lapsang Souchong black tea; Wu-yi Oolong, White Tea etc. Strictly comply with HACCP to control quality. Our products can meet FDA, Eu standard, Japanese standard, QS standard etc. Welcome to be our distributor.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.