72 Hours Dispatch
* Our store promise that we will dispatch your sample orders in 48-72 hours.(Excluding Holidays) after the confirmation of buyers payment for the orders in Aliexpress.(Aliexpress platform usually needs to take approx 48 hours to audit your payment)
* The 72 Hours rule is only applicable for small order.Larger orders and mixed orders will take longer lead time to prepare the products and therefore it is not cover under this rule.
* We usually ship your products via China Post Air Mail,HongKong Post Air Mail,Singapore Post,Swiss Post ,etc.Which takes 15-39 working days to reach your location.
If a single product weighs more than 2 kg, we will use commercial courier delivery (DHL,Fedex,TNT,UPS,EMS,etc)
* We usually declare your goods as â€œgift/sample jewelryâ€ on the commercial invoice or customs declaration, and we are trying to help you minimize any GST or V.A.T or other import taxes ,but we cannot guarantee no tax charges which depends on your countryâ€™s policy.
*We accept through Alipay,All major credit cards,Bank Transfer, Escrow, Western Union etc.
* Full payment must be made within 19 days of placing your order.
* The price you paid for items excluding any customs tax. We do not have any duties in destination countries.
* We depend on our customer satisfaction to succeed. Therefore, your feedback is extremely important to us.
* If you are satisfied with our items, please leave us active feedback.
* Contact us before leaving any negative or neutral feedback. We will work with you to slove any problems.
* For those buyer who leave a active feedback for us, if you come to order next, we will offer a little gift for you.
* Please Note:We do not cover any items for damage after use or as the result of water or chemical damage.
* FREE: We provide a free 15 days warranty for this item
Step1) Contact us via Alibaba.comâ€™s trade message or email
Step2) Provide as much detail as possible about the problem you are having
Step3) Authoritarian to return the item will be issued
Step4) All return shipping costs are the responsibility of the buyer
Step5) After we confirm receipts of the return items, the order payment will be returned to the buyer.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.