180-DAYs MONEY-BACK GUARANTEE
Our store stands by our satisfaction guarantee of a full refund or exchange within 60 days of your order date. If for any reason you are not satisfied with our products, you may return them to us in their original condition for exchange or a full refund. This guarantee does not apply to custom orders, ODM/OEM/ Wholesale, items not in their original condition, clearance orders, or items that have been modified at the customer’s request.
Returns are easy!
To return or exchange an item ? please follow three simple steps below:
1. Send Message to us
First, please contact and tell us your intention of replacement or refund, as well as purchase details such as
(1) Your name
(2) Your Aliwangwang Account ( Email)
(3) Product ID
(4) Why return/exchange?
Then a JIS Customer Care Specialist will contact with you in 24 hours and follow your return/exchange.
2. Send back the Item to us
All returns must be sent back , please contact us to get address.
3. We will exchange or refund item for you
Exchanged or returned item must be received within this 60 day period. We will fefund or exchange item for you in 24 hour after we received it. Please note that any product returned showing signs of used, alteration or damage in any way cannot be accepted.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.