Teapot size 11.5cm 6.8cm 120ml
Teacup size 4.8cm 2.8cm 25ml
There are four styles.Please leave a message to us what kind of style of tea sets.Otherwise we will random shipment.Default style D.
The default Service is China post airmail.
We usually ship item within 3-5 days after payment 24 hours confirmation. Please send us an email BEFORE your payment if you wish to change shipping address.
China post air mail normally item will arrive within 15-25 working days after being posted. Sometime for customs or weather problem it will be delayed some days. It may be up to 30-45 days.
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
We accept all payment methods supported by aliexpress,such as credit card,western union,bank transfer, escrow and so on.
we will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for all the shipping fees to return the item.
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
Your satisfaction is important to us and we value your business.
Warranty & Maintenance:
We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear all the shipping costs for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items,please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problem and provide you with the best customer services.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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