1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Please make sure the “Shipping Address” is you confirmed address.Your order address MUST MATCH your Shipping address.
3. Orders processed timely after the payment is confirmed by Aliexpress(in 24hrs).
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times could have a few days delay during the holiday season.
5. There might be occasional delay on international shipping due to customs check, bad weather, flight delay. If you have not received your shipment within 30 days from payment, please contact us. We will track your parcel and reply you ASAP.
6. You will receive an tracking number after we aranged the transportation.
7. Your payment does not include the Custom duty and you might be responsible for Custom duty under some special occasions.
8. We provide following shipment options for your best reference:
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of order.
1. You have 10 days to contact us and 30 days to return it since the date it was received. WE REFUSE TO RETURN OR ANY REPLACEMENT WITHOUT ANY COMMUNICATION.
Step 1) Please provide as much detail as possible about the problem. If it is packaging problem that caused the damage, we will send you another item free of any charge. Take a picture and send to us would be better.
step2) If it is just because you do not like the item you received and want to apply refund, you are responsible for all further shipping fees. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number and specific reason for the return.
2. We will refund YOUR FULL AMOUNT, upon receipt of the item in its original condition and complete packaging, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. Anyway, neither of us want this to happen, so it is very important to have communication first.
1. We have no responsibility for shipping address provided wrongly.
2. We will try our best to help you legally minimize impost, though we have no responsibility for the impost infrequently caused by your custom.
3. We have no responsibility for any lost or damage after posting as there are some unknown factors during international tansportation.
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt).
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
3. Wish you have a wonderfull shopping on aliexpress!
1. Please leave us 5star() positive feedback if you like our goods, and we will leave positive feedback for all successful transactions.
2. If you’re not satisfied for whatever reason with your purchase, please do contact us before leaving any neutral or negative feedback so that we can resolve any problems and we are always openning to any suggestion that can make us a better seller.
1. Trade Manager(on the top left corner).
2. Send Email to us.
3. Leave message at the top of the page.
4. Leave message in the order.
5. Directly call us by +86 15376078169
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.